TERMS AND CONDITIONS

Step One Fitness is an exclusive club for members only. If you wish to bring guests, there is a guest fee or guest pass. Please visit the Front Desk for details.
Step One Fitness will send out regular communication to you via WhatsApp, Sms and/or Emailer.

3.Consult Club Management to "Freeze" your membership for 10 Days at only Rs. 600/-, 20 Days at only Rs. 1200/-, 30 Days at only Rs. 1800/- which must be paid at the time of the request. You cannot use your membership while your membership is frozen. We can freeze a minimum period of 10 Days.

4.All members must be over 16 years of age to avail of facilities and services provided. If the age of the person is below 16 years of age an undertaking shall be given to the club management to access the club premise.

5.A replacement membership card is charged at Rs. 350/- So please take care of it well.

6.Please carry your membership card to the club. Entry will only be permitted with a membership card. It helps us to know if you visit the gym regularly.

7.Our lockers are day/temporary lockers. Lockers may not be used overnight. Members who do so are liable to find that the lockers are opened and locker contents removed. Removal of such items is strictly at the member's own risk.

8.All memberships are transferable subject to a transfer fee of Rs.700/- and approval from the club management.

9.The club reserves the right to terminate the membership if any member is found using/buying/selling any illegal substance at the club premises.

10.Step One Fitness shall not honour or entertain any verbal commitment by company/club staff that are contrary to the terms and conditions or club rules as mentioned in the membership registration form.

11.Step One Fitness is a private members club and the management reserves the right to refuse membership to any individual without cause.

12.As a member you agree to comply with the rules of the club with regards to the use of the facilities, opening hours and your conduct. The club may make reasonable changes to these rules, from time to time, provided the club gives advance notice of these changes.

13.Membership may be renewed on payment of the prevailing fee and in accordance with the terms and conditions then in force.

14.In the event of a breach of membership rules and regulations, the club reserves the right of admission and may reserve the right to require any member or guest to leave the premises.

15.We are here to help you achieve your health and fitness goals - so we encourage you to maximize your membership by exercising regularly.

16.Member on joining you are eligible for two Induction sessions from the trainer allotted to you as per your fitness goals.

17.Post Induction member will be given a training routine to be followed for 30 days.

18.Every member is eligible for a reassessment session once in 30 days.

19.Step One Fitness does not fundamentally believe in incomplete training or advice and hence we do not have Floor Trainers.

20.In your journey towards your fitness goals if in any case, before your 30 days reassessment you feel lost, feel free to contact any club staff or club management for help.

21.Member is aware of all the existing health conditions and is required to share the same with his/her allotted trainer.

22.Member is solely responsible for their existing or any incidental health conditions.

23.We request you to get a clearance from a physician to start training in case of any health conditions.

24.Any upgrade or downgrade of membership category will be subjected to a fee of Rupees 500/- Whether you are upgrading or downgrading your contract will start afresh with respect to a minimum contract period of the membership type to which you are transferring.

25. Our club timing are as follows;

Monday to Friday:- 6 am to 10 pm

Saturday:- 7am to 5pm

Sunday:- Closed.

The club reserves the right to change the timings with or without prior notice whenever a situation arises or deemed fit in the larger interest of the club and members.

26.Valet or Parking services are chargeable at an amount fixed by club management or Parking service provider.

27. The management is not liable or responsible for the loss of any member’s valuables and/or money. Items of value are advised to be placed inside the allotted lockers while using the facility.